- Preventing and Dealing with Client Complaints Although the SEC has not provided specific guidance on how client complaints should be handled, a firms policies and procedures should provide clear direction how to do so, as neglecting complaints can exacerbate a bad situation.
- Client Commission Practices and Soft Dollars RIAs should always evaluate whether the products and services they receive from broker-dealers are appropriate. The SEC suggested that an RIAs failure to stay within the scope of the Section 28(e) safe harbor may violate the advisors fiduciary duty to clients, so RIAs must evaluate their soft dollar relationships on a regular basis to ensure they are disclosed properly and that they do not negatively impact the best execution of clients transactions.
The House of Representatives on Tuesday approved by a vote of 271-158, another short-term continuing resolution (CR) to fund the government until April 8. The Senate is due to take up, and likely pass, the CR later this week.
This short-term funding extension to prevent a government shutdown is a holdover while congressional negotiations continue on a long-term plan to keep the government running through the end of the fiscal year, which ends on September 30.
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